For specific answers for your area of the world please go to these pages
UK answersUnited Kingdom EUROPE answersEC countries
USA answersUSA and Canada WORLD answersRest of the world

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How do I order ?

Always try to use the online shopping cart, if you send a fax or telephone there may be a delay in your order being processed!

How can I get my credit card information to you securely?

Use the cart, this is connected through a secure server.

What do the condition descriptions mean?

Most cars on the list will be either Mint, Exc or VG.

Mint means exactly this i.e. never run and in as new condition. Some older cars from the sixties may have  a 'patina' of age, yet still be considered mint.

Exc is a car in very near mint condition, but just some slight use or imperfections.


VG is a complete and good car that has had some use and shows some signs of this.


All VG cars (and even sometimes mint ones!) are stripped down, cleaned and rebuilt with replacement parts where necessary. New tyres, braids and guides are fitted whenever available.


The few cars on my list that are described as 'Good' always have a remark concerning the problem, these cars are usually a rarer or more unusual model.


Generally I do not sell cars below VG condition, these are used for spares.
Repro parts may be fitted and where they are there will be a remark.
If there is a box this will be indicated by the letter 'B'.

What if I receive the car and am not happy with it ?

In the unlikely event of this happening, just repack the item and return it, when a full refund will be made including all shipping costs. There is no need to contact me and discuss this, all cars can be returned, this is your 'no quibble' guarantee.

What are the currencies quoted and what do you accept?

The first column is in Pounds, the second in US Dollars and the third Euros
Payment can only be accepted in Pounds Sterling. The exchange rate is subject to change so please only view the Dollar and Euro columns as a 'guide price' only. 

Visit here to find the rate

So is it possible to pay in Euros (€) ?

Only with cash at the moment. 


Is it possible to have any discount ?

Yes, discounts are applied as follows:-

over £100 -5%

over £250 -7.5%

over £500 -10%

There is strictly no discounting on any order under £100.

How much will the shipping cost?

please go to the specific page for your area

UK answersUnited Kingdom EUROPE answersEC countries
USA answersUSA and Canada WORLD answersRest of the world

How long will the package take to get to me ?

For the UK, usually within 48 hours. For Europe 2 to 3 days.
The rest of the world 7 to 10 days.
Some countries (Spain especially)  seem to take a little longer!

Will I be charged any customs duties ?

This is hard to answer, in general no but there may be charges at any time, especially on packages valued at over £100. I can send larger orders in separate parcels.
All charges that are made are the responsibility of the purchaser.

I have some cars I would like to exchange, is this possible ?

Of course, this is no problem. Just send a list of the cars with your values, I will do my best to make a swap possible.

If you have any other questions please email me at the address below, thanks.

 

TO CONTACT ME
Phil Smith Phone ++44 (0) 1959 701514
56 The Grove Fax ++44 (0) 1959 701514
Biggin Hill Mobile 07816 820953
TN16 3TD Email mail@scaleslotcars.com
England